CX/OMNI MARKETING SOFTWARE GMBH (“CX/OMNI”) appreciates your interest in our products and your visit to our website. CX/OMNI MARKETING SOFTWARE and its subsidiaries (“CX/OMNI”) are concerned about privacy issues and want you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through the website owned and controlled by us from which you are accessing this Privacy Policy (the “Site”), as well as certain information we collect from offline sources. We want you to feel comfortable visiting our site. By accessing or using the web site of CX/OMNI, you agree to our Legal Terms as outlined below.
Please note that our privacy statement only applies to this site. It will not apply when you follow links to third party websites and pages.

Use of Cookies
CX/OMNI uses cookies to improve user experience by following the preferences of our visitors and optimize our websites accordingly. A cookie is a small text file, which is placed with your permission on your computer’s disk drive. You can deactivate or activate the use of cookies at any time. However, we have made every possible effort to ensure that our website will work similarly, even when you do not use cookies. There are two kinds of such cookies: log cookies and temporary cookies. Log cookies tell the administrator which pages are being used. Temporary cookies are used to maintain the user’s session and to tell the server which page to call up next. Cookies help us improving our website to better meet your needs. However, a cookie holds only technical information; it does not release your e-mail address or who you are. Any personal data might only be passed on with your explicit agreement.

Protocol and storage of IP addresses or system data
The use of this site leads to the automatic logging of technical data to guarantee operating reliability. They include, for instance, the IP address of the contacting computer, date and time, the requested pages and files, browser type and version as well as the operating system. These data cannot be traced to a certain individual. These data are converted to anonymous and analyzed exclusively for statistical reasons.

Personal Data
Under some circumstances, i. e. when ordering Software-as-a-Service solutions or further information, CX/OMNI may provide you with a form to enter personal information about yourself. It is completely optional for you to engage in these activities.

CX/OMNI uses and stores personal data exclusively for the intended purpose within the company and will not pass on or sell any personal data to third parties. Personal data will only be passed on to third parties with your explicit consent or when it is necessary to fulfill the contract (e.g. when a supplier needs your address to deliver goods). Applicable data protection regulations will be adhered to in technical and organizational terms. If you have given consent that your data may be passed on to third parties, you may revoke this consent at any time with effect for the future.
Your data will only be used for marketing purposes if you have given us your consent in advance, if this is in compliance with legal requirements and if you have not revoked your consent.

CX/OMNI recognize that your privacy and security are of the utmost importance, and we have devoted a great deal of effort to ensure that your personal information is safeguarded. In order to secure highest security standards we use technical and organizational security measures. Our security measures are continually updated as new technology becomes available.

Usage of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the U.S.A. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under (Google Analytics privacy statement by
Google Analytics Terms of Service and Privacy can be found under

Usage of Facebook plugins (Like button)
Plugins provided by the external social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are installed on our website. The Facebook plugins can be identified by the Facebook logo or the Like button (German: “Gefällt mir”) on our website. An overview of the Facebook plugins can be found by visiting here.
Every time you visit this site, the Facebook plugin establishes a direct connection between your web browser and the Facebook server. Facebook thereby receives the information that you have visited our website from your Internet protocol (IP) address. If you click on the Facebook Like button while you are logged in to your Facebook account, you can link the content of our website with your Facebook profile. By doing so, Facebook can link your visit to our website to your Facebook user account. This information is transmitted to and stored by Facebook. Please note that we as the provider of this website have no knowledge of the content of the transmitted data or their use by Facebook. Further information on this can be found in the Facebook Data Use Policy by visiting here.
If you do not wish for Facebook to be able to link your visit to our website to your Facebook user account, please log out of your Facebook user account.

Usage of Twitter
Functions provided by the microblogging service Twitter are installed on our website. These functions are provided by Twitter (Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA). By using Twitter and the “re-tweet” function, the websites that you visit are linked to your Twitter account and shared with other users. This information is also transmitted to Twitter at the same time.
Please note that we as the provider of this website have no knowledge of the content of the transmitted data or their use by Twitter. Further information on this can be found in the Twitter Privacy Policy. You can change your Twitter privacy settings in your account settings by visiting it.

Usage of Google +1
Collection and transfer of information
This site uses the +1 button provided by the social network Google Plus, which is operated by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), hereinafter referred to as “Google”. This button can be identified by the “+1” icon on a white or colored background. By using the Google +1 button, you can publish information worldwide. The Google +1 button enables you and other users to receive personalized content from Google and our partners. Every time you visit one of the pages of our website containing the +1 button, your web browser establishes a direct connection with the Google servers. The content of the +1 button is directly transmitted from Google to your web browser and then embedded into the website by the browser. We therefore have no influence on the scope of the data that Google collects using the +1 button. Google stores the information that you have given a “+1” for content, in addition to your IP address and information on the website that you were viewing when you clicked on the +1 button. Your “+1” recommendations can be displayed as references together with your profile name and photo in Google services (such as in search results or your Google profile) or at other locations on websites and in Internet advertisements.
Google records information on your “+1” activities to improve Google services for you and other users. For information on the exact purpose and scope of the data collection and the further processing and use of the data by Google as well as your associated rights and settings options for protecting your privacy, please refer to the terms of the Google Privacy Policy regarding the +1 button.
To be able to use the Google +1 button, you need to have a public Google profile that is visible worldwide and contains at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also replace another name that you have used when sharing content via your Google account. The identity of your Google profile can be displayed to users who know your e-mail address or have received other identifying information from you.
Use of collected information
In addition to the intended uses described above, the information that you provide is also used in accordance the applicable terms of the Google Privacy Policy. Google may publish aggregate statistics about the “+1” activities of users or may pass these statistics on to users and partners, such as publishers, advertisers or linked websites. If you are a Google Plus member and do not want Google to collect information on you via our website and link this information with the membership data about you which Google has stored, then you must log out of Google Plus before visiting our visiting our website.

Information, deletion, corrections and contact
At any time, you have a right to receive information on your stored personal data and are entitled to have them corrected or deleted. In case we have to store the data due to legal requirements, your data may not be deleted.
Please contact our data protection department in case you have any questions with regard to collection, processing and use of your personal data, if you need information on your data or if there is need to delete or correct your personal data.

Updates to this Privacy Policy
We may update this Privacy Policy. Please take a look at the “Last updated” legend at the bottom of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Site. Your use of the Site following these changes means that you accept the revised Privacy Policy.

Contacting us
If you have further question regarding the security of your personal data, you can refer to us at privacy[at}

Last updated: Aug 21, 2015

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