cx/omni CEM cloud ‒ Editions & Pricing

Why should you work with CX/OMNI CEM CLOUD?

Without launching any extensive software project you are ready to gather, cluster and monitor your customer touch points. Within a few minutes you start managing touch points and connecting them to Customer Experience Journey Maps. These visualizations are key to discover performance gaps and improvement potentials thus helping to gradually improve customer experience. Benefit from cx/omni CEM and establish it as a powerful experiences visualization tool with the possibility to export PDF files or extend it to a complete CX dashboard connected to market intelligence and customer feedback data steams.

Announcing: An all-new use-case modular driven pricing model.

Modules:

  • CX/OMNI PROCESS MINER
  • CX/OMNI JOURNEY MAPPER
  • CX/OMNI INSIGHTS MANAGER
  • CX/OMNI BRAND TOUCHPOINT MANAGER
  • CX/OMNI KPI+AUTOMATION

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