Customer Journey Mapping – unlimited Touch Points

Use all features of Basic Edition and enhance your solution by unlimited Touch Points, the option of PDF Export of Touchpoint Maps, Customer Journey Maps and Insight Maps in an informational design.

Plan and control all of your Touch Points from a customer’s perspective. Discover Pain Points and Performance Gaps and display these as Customer Insight Maps.

This is how this edition supports your marketing-, sales- or service management:

  • Start immediately
  • Powerful visualization
  • Monitor Customer Touchpoints
  • Document Personas and Customer Journeys
  • Diagnose, evaluate and optimize Customer Experiences
  • Performance gaps at a glance ‒ always through customers’ eyes
  • Record all Touchpoints and Customer Experiences, keep them up to date and ensure full transparency